Your purchases are protected when you shop at GUNNER Yard Sale.
We will refund you if your item never ships or has been misrepresented by the seller. Otherwise, all items are final sale. We do not allow returns or exchanges.
When you shop with GUNNER Yard Sale, you have 3 days after receiving your item to tell us if the item has been misrepresented. You can do this by contacting our customer support. After 3 days, we will automatically release payment to the seller. Once this happens, you can no longer claim a refund.
If we verify that the item has been misrepresented, we will email you a shipping label to return it. You have 6 days to ship the item, after which you will receive a full refund.
If any of these apply to your purchase, please contact our customer service team immediately:
Unfortunately, we cannot offer returns or exchanges if the item does not fit or if you change your mind. You can always re-list these for sale here.
If you purchase an item with shipping as the fulfillment method, the seller has 6 business days to ship the item. If your item doesn’t ship within 6 business days of purchase, you’ll have the option to cancel your order and get a refund. Your package will be shipped with FedEx, and should take 3-5 days once it's been shipped.
If you purchase an item with in-person pick up as the fulfillment method, you will place a refundable deposit to order the item with no additional fees. The seller is only paid after you complete pickup of the item. You will have access to our secure chat app to coordinate with the seller on a time and place to meet to pick up your item. If you don't want to proceed for any reason, you can cancel your order and get your money back per our Buyer protection policy.
